FirmSoft
FirmSoft is a browser-based order management tool that provides real-time visibility into working and filled orders, across multiple firm IDs, in the CME Globex® order management database. FirmSoft provides important alternative access to working and filled orders during system failures.

• Accessible through the CME Group portal (via the internet)
• Accessible through a CME Globex connection

With FirmSoft, customers can view and cancel orders for iLink®, iTOPS and CUBS.

FirmSoft users can view:

• order information, including status;
• fill information, including partial fills;
• history; and,
• details, including timestamps, cancel replace history and counterparty information.

FirmSoft users can cancel:

• an individual order;
• a group of orders; and,
• all working orders.

FirmSoft 5.2
The new FirmSoft 5.2, launched November 2007, now supports searches by fractional prices and displays of order price in fractional format. FirmSoft is now ready to support CBOT and Hosted Exchange products.

Resources
The FirmSoft User Guide is available online.

With the FirmSoft CBT, customers can learn to use FirmSoft online at their convenience.

Complete the Schedule 9 to the CME Globex Connection Agreement for access to FirmSoft.